Closure is the final phase of the project. It requires the consolidation
of work done, work required with all the stakeholders. Referred to as approval
and sign-off process.
The Key Responsibilities to be a driven are: -
1.
Is the objective Achieved?
2.
How to you Measure it?
3.
Feedback? and
4.
Lessons learned?
The First key element for Project Wrap up is:
Ensures that the deliverable's are approved, accepted and
handed over to the customer. A formal Checklists can be made and signed off
from both team and stakeholders will help to avoid further confusions and will
motivate the team in further activities. This checklist will be helpful for acceptance, finalizing and terminating
resource or de-establishing the team and accounting the final project report.
The Second task is Elevating project success(Measuring): -Accessing,
Verifying and Documenting project results.
Measuring: Information based on Objectives set, duration,
resource, actual cost etc. to the end status. This will ensure you about
project slippage in terms of duration and cost overruns.
The information collected will be compared against baseline
project plan that we did in initial and planning phase. The difference between
them will help to find out the correction action and put back the project in
inline. This helps to identify whether the project scope is achieved or deviated
due to some reasons?
Based on this draft we can decide whether the project will
be handed over in stages or a single handover. The outstanding documents, rules, drawings, Manuals, unresolved issues
should be documented and handed over as well. The unresolved issue should be
communicated to the customer/end-user.
Feedback: - Relative it is set to quality and time and cost.
This should not show the negative aspect of the project rather than improvising
oneself for both team and stake holders as this is a critical step to manage. Acceptance
may always have some concerns but make should your feedback lies within the
scope and plan made earlier.
Examples :
-
Did the project stay in budget?
-
Did the objective achieved?
-
Stakeholders kept informed at progress of each
stages?
-
Team work well together?
-
Agreed project life cycle fallowed?
-
Risk identified and managed effectively?
Constructive feedback's may help to achieve extra skill set
and motive each one in the team including project manager and stakeholders.
And now we need to value the lessons learned and the
feedback we have got. Most organization avoid this due to lack of time or fear
of being blamed etc.
The value of lessons learned will be helpful in next
outcomes and improve the performance overall. And also as a project closure
part the project manager should have a celebration as well to reward the effort
of stake holders.